In addition to the rights that you may have as a consumer under the New Zealand Consumer Guarantees Act 1993, Brown & Watson International NZ Ltd provides a LIMITED REPLACEMENT GUARANTEE for BWI products bought new in New Zealand that expires 1 YEAR from the date of original purchase.
Brown & Watson International NZ Ltd (6081127) of 19 Bell Avenue, Mount Wellington, Auckland 1060, telephone: 09 5254575, [email protected] warrants that all products described in its current catalogue and the website www.bwinz.co.nz will under normal use and service in accordance with product instructions be free of failures in material and workmanship for a period of one (1) year (unless this period has been modified as indicated elsewhere) from the date of the original purchase by the consumer as marked on the invoice. This warranty does not cover use other than for the intended purpose, ordinary wear and tear, abuse, alteration of products or damage caused by the consumer. To make a warranty claim the consumer must deliver the product to the original place of purchase or to any other place which may be nominated by either Brown & Watson International NZ Ltd or the retailer from where the product was bought in order that a warranty assessment may be performed. Brown & Watson International NZ Ltd will reimburse you for your reasonable delivery (freight) costs if it approves your claim. The consumer must also deliver the original invoice evidencing the date and place of purchase together with an explanation in writing as to the nature of the claim. In the event that the claim is determined to be for a minor failure of the product then Brown & Watson International NZ Ltd reserves the right to repair or replace it at its discretion. This replacement and restoration will be provided on a without prejudice basis, and without any admission of liability. Consequential damage claims will not be covered by this replacement guarantee.
IMPORTANT NOTE: Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act 1993). The benefits given to you by this replacement guarantee are in addition to the rights you may have as a consumer under the Consumer Guarantees Act 1993.